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We’ll be glad to help you on Mon–Fri from 9:00am till 8:00pm and Sat-Sun from 10:00 till 19:00

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Refund


Concert.ua offers the Service of guaranteed refund  
 
It’s a very useful service – Your “insurance” in case of sudden plans change, some illness or any other reason for which you can’t or don’t want to use the tickets and wish to get your money back.

Having paid for this service You get guaranteed refund of nominal value of all the ordered tickets on Your demand. The refund guarantee doesn’t cover the cases of event cancellation or postponement. The service is by default added to event orders which it’s applicable to. The service fee is just 5% of the tickets nominal value. You can exclude the service from the order by clicking on the red “x” button in its line. See below:



If You have left the service in Your order (recommended) and want to arrange the refund, please fill in the form HERE>>

Select “Refund” in the “Topic” field (see pic. below)